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Can Imperial Claims Consultants Insurance Loss Assessors help me if I am not insured?

Do I need a loss assessor?

Not necessarily. Many property insurance claims are handled directly between the policyholder and their insurer without the need for a loss assessor. Whether appointing a loss assessor is right for you will depend on the nature of your claim, its complexity and the level of support you would like throughout the claims process. When might …

Do you work in my area?

We primarily help property owners and businesses across the North East of England and surrounding areas. Imperial Claims Consultants is based in Chester-le-Street, County Durham, and we assist homeowners, landlords, property investors and businesses with property insurance claims across the wider North East region. Which areas do you cover? Our operating area extends approximately 75 …

First 24 Hours After Property Damage: What To Do After Fire, Flood or Escape of Water

The first 24 hours after discovering property damage are often the most important. Whether you are a homeowner, landlord, property investor or business owner responsible for a residential, commercial or industrial property, the actions you take immediately after the incident can influence both the extent of the damage and the progress of your insurance claim. …

How does an insurance claim work through Imperial Claims Consultants?

Every property insurance claim is different. However, most successful claims follow a structured process. Understanding what happens next can make what feels like an overwhelming situation much easier to manage. 1. Make sure everyone is safe Your first priority should always be the safety of you, your family, your tenants or your staff. If emergency …

I have contacted my insurance company can you still help?

Yes, in many cases we can. Contacting your insurance company does not prevent you from later appointing Imperial Claims Consultants to assist with your property insurance claim. Many policyholders notify their insurer before they become aware that independent professional claims assistance is available. Whether we are able to help will depend on the circumstances of …

My Property Insurance Claim Has Been Declined – Can You Still Help?

Receiving a letter or email informing you that your property insurance claim has been declined can be frustrating, upsetting and, in many cases, completely unexpected. Whether you are a homeowner, landlord, property investor or business owner, a rejected claim does not necessarily mean the decision is correct or that it is the end of the …

We can’t live in our house — what happens to our pets?

If your home has become uninhabitable following a fire, flood, escape of water or another insured event, one of the first questions many families ask is, “What about our pets?” At Imperial Claims Consultants, we understand that pets are part of the family. Their welfare is an important consideration during your recovery and, where we …

What is a Loss Assessor?

A Loss Assessor is a professional appointed by a policyholder to provide independent assistance with a property insurance claim. Unlike a loss adjuster, who may be appointed by an insurance company to assess a claim, a loss assessor is appointed by the policyholder and acts on their behalf throughout the claims process. At Imperial Claims …

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