If your home has become uninhabitable following a fire, flood, escape of water or another insured event, one of the first questions many families ask is, “What about our pets?”
At Imperial Claims Consultants, we understand that pets are part of the family. Their welfare is an important consideration during your recovery and, where we are assisting with your claim, we will take that into account from the outset.
Alternative accommodation
Many home insurance policies provide cover for alternative accommodation if your home cannot be lived in while repairs are carried out.
If pets are part of your household, we’ll make your insurer aware of this as early as possible and, wherever reasonably possible, seek pet-friendly accommodation so your family can remain together throughout the recovery period.
Kennel and cattery costs
Sometimes, suitable pet-friendly accommodation simply isn’t available.
Depending on the wording of your insurance policy, there may be cover for reasonable boarding costs, such as kennels or catteries, as part of your additional living expenses.
We’ll review your policy carefully and, where cover is available, help ensure these costs are properly considered as part of your claim.
Your pets are part of your recovery too
Recovering from significant property damage isn’t just about repairing a building.
It’s about helping you, your family and everyone who depends on your home.
Where we are assisting with your claim, we’ll take your pets into account throughout the recovery process rather than treating them as an afterthought.
Every insurance policy is different
The cover available will always depend on the wording of your individual insurance policy.
One of the first things we do is review your policy to explain what cover may be available and how it applies to your particular circumstances.
Tell us about your pets
If you have pets, let us know as early as possible.
The sooner we understand your family’s circumstances, the sooner we can take them into account when discussing temporary accommodation and planning your recovery.
Because we understand…
We understand this personally.
Winston, our much-loved Cavapoo, is very much part of the M&D family.
We know pets aren’t “just animals”—they’re family.
That’s why, when we’re helping clients recover from property damage, we believe their welfare deserves consideration too.
