If your home is uninhabitable after a fire, flood or other disaster, your first thoughts are for your family, and for most of us, that includes our pets.
The good news is that this is something we deal with actively on our clients’ claims:
- Alternative accommodation. Many policies provide for alternative accommodation while your home is repaired. Where pets are part of your household, we make that clear from the outset and push for pet-friendly accommodation wherever possible, so your family stays together.
- Kennel and cattery costs. Where pet-friendly accommodation genuinely isn’t possible, some policies can cover boarding costs as part of your additional living expenses. It’s the kind of entitlement that’s easily missed, we check your policy and, where cover exists, we make sure it’s claimed.
- Pets in the recovery plan. From the emergency response through to the day you move back in, your pets are factored into the plan, they are not treated as an afterthought.
Every policy is different, and what’s covered depends on your specific wording, that’s one of the first things we review for you. But whatever your policy says, you’ll never have to explain to us why your pets matter.
We understand this one personally: our group’s much-loved mascot, Winston the Cavapoo, is a fully fledged member of the M&D family. Pets are family and we treat them that way.
